Professional Summary I am seeking to gain employment with a leading customer service company that will allow me to utilize my past experiences in problem solving, communication, and managerial skills. I am ambitious, and goal oriented. I am great at solving customer issues, while boosting company morale, and profits. Core Qualifications * Strong verbal communication * Computer proficient/Microsoft Office, Word/ Excel * Extremely organized/ time management * File/records maintenance * type 40 wpm * Can meet deadlines, quotas, and all standards of policy implemented * Team leadership, supervisory role, and a team member Customer Service Rep 05/2016 - 11/2016 Level3 Communications * Troubleshoot * Conflict Resolution * Data Analysis * Respond to customer inquiry about changing or validating Emergency Responder's address information for all accounts company may have nationally. * Proficient use of Microsoft Excel Spreadsheet's

Highlights:

• Bank Deposits
• Billing
• Customer Accounts
• Customer Service
• Customer Service Rep
• Data Analysis
• Deposits
• Email
• Management
• Microsoft
• product demonstrator
• brand ambassador
• event demonstrator
• event specialist
• retail