Career Summary Project Manager with proven expertise in organizing and managing hardware and software projects, collaborating with hardware and software engineers, system test and development and quality assurance teams. Effective project lead and mentor for multiple projects, acting as key liaison on cross-functional teams for the various aspects of the SDLC process including project analysis, planning, scheduling, budgeting and deployment. I have experience with the AGILE process, SCRUM Methodology and SAP software, purchase order processing, validating software and hardware. I also have numerous years of experience writing, editing, and producing high-quality customer documentation, training course-ware, online help/user assistance and web-based publications for the pharmaceutical, telecommunications, information technology and Government industries. Experienced with writing System Design, User and Installation documents, release notes, software bulletins, and job aids to inform external clients and internal technical support personnel about new features and enhancements to existing network management systems. Versed in but not limited to the following software packages: Agile, SAP NetWeaver, Adobe FrameMaker and Acrobat, MS Word, Excel, Visio, PowerPoint and CMMS database administration software (DPSI PMC).

Highlights:

• Budgeting
• Project Scheduling
• Scheduling
• Software
• Technical Writing
• Hardware/Systems
• Integrate
• Training