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Monica M

Manager - 20 Years of Experience - Near 95835

Occupation:

Manager

Location:

Sacramento, CA

Education Level:

Associate

Will Relocate:

YES

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CAREER SUMMARY * Project management and portfolio consulting experience with fortune 500 companies. * Extensive bilingual contact center experience, in a dynamic bilingual inbound care and escalation environment (Office of The President AT&T, Retention Team) * Training and process implementation experience. * Strong team player with extensive regional/global experience * Excellent organizational skills, fast learner, ability to work well under pressure and constant industry changes.

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