Description
CAREER HIGHLIGHTS A highly proficient and experienced individual with over 7 years of a successful professional record in customer service, administration and project management roles in finance and banking industries, and in a variety of business environments. Driven and energetic individual with the exceptional communication, organizational, management, and people skills. Proven business expertise in Administration, Management, Sales, Public Relations, and Marketing fields, and an extensive work experience in the diversified business sectors including Finance, Banking and Law. EXPERIENCE SUMMARY Chamberlin Edmonds - Change Healthcare - Charlotte NC Resolve Application Specialist 2015 - 2016 Worked closely with hospitals, Disability Determination Services, Social Security Administration, attorneys and claimants in disability determination process and process of obtaining Medicaid. Handled portfolio of few hospitals helping them to achieve strategic objectives and few hundred claimants to ensure quality outcome and improve operational efficiencies. Did preparation of needed forms, obtained sufficient evidence and did documentation review. Analyzed medical records, underlined conditions that apply to Listing of Impairments and furnished information to Disability Determination Services examiners to help ensure sound and prompt determinations and decisions on disability claims. Did appeals if disability benefits were denied. Centre for Democracy and Human Rights - Prokuplje, Serbia Project Assistant (2003 - 2006) Assistance with writing and realization of projects. Work with budget and project costs. Lawyer (2003 - 2008) Providing legal aid and advices pro bono. ProCredit Bank - Prokuplje, Serbia Senior Banking Services Advisor (2008 - 2010) Lead a team of all service advisors in the branch. Did detailed control of operational processes and documentation validity of my team. Increase personal loan portfolio to over 1M eur, monitored and analyzed it. Suggested, planned and prepared direct marketing and negotiation with important clients. Banking Services Advisor (2007 - 2008) Did intense communication with existing and potential clients, provide them advices and process applications. Loan portfolio 700 000-800 000 eur In house, house improvement and consumer loans including credit cards per year. Responsible for more than 600 000 eur in saving deposits. MEMRB Retail Tracking Services - Belgrade, Serbia Surveyor (2005 - 2007) Controller charged with supervising the quality of Coca Cola's merchandisers work on territory of whole country. ETC Easy Travel Card - Nis, Serbia General Manager (2003 - 2005) Made team and lead focused on developing campaign for student voucher ETC card. Create guidelines and aim, did media presentation. Zeppter - Nis, Serbia Sales Manager (2002 - 2003)
Accomplishments
Highlights:
Job Skills
Keywords
