SUMMARY OF QUALIFICATIONS Experienced Technical Writer: Broadly-experienced in creating all phases of instructional content design (using ADDIE) and information management in comprehensive training programs and informational materials. Innovative Training Professional: Exceptional at instructor-led training (ILT) - planning and implementing training strategies and employing the ADDIE training model to generate exceptional improvements in content development. Superior Communicator: Effective through written / verbal communications, possessing highly-engaging presentation skills and ability to convey complex concepts and ensure understanding across diverse audiences. Intelligent Quick-learner: Maintains a great degree of technical proficiency, particularly about Microsoft applications and use of eLearning software. Proactive Contributor: Demonstrates capacity to effectively reduce miss understandings and skilled in developing productive cross-collaborative relationships with colleagues, instructors as well as senior management. Excellent professional communicator: Proficient in training adult users on moderately complex technical subjects. Strong organizational and interpersonal skills. Effective in planning, developing, and implementing technical training and curriculum.

Highlights:

• Verbal Communication
• VISIO
• Applications
• Hardware/Systems
• LMS
• Management
• Microsoft
• Microsoft Excel
• Microsoft Internet Explorer
• instructional designer
• Storyline
• Snagit
• PowerPoint
• Microsoft Word
• SharePoint