PROFILE I have nine years of restaurant management experience. Supervised, coached and counseled staff of 20 to 30 employees. I am really interested in learning and operating various kinds of restaurant businesses. Working in this business I also learned a lot more about myself, when it came to managing and supporting my team. My employees and my guests meant lot to me. Keeping a positive attitude and environment was my key to successes. I found myself growing very fond of every guest, whether they were first timers or a regulars ones. I have been responsible for interviewing, hiring, scheduling, and management of all my restaurant staff. I have maintained relationships and managed expenses with reputable food purveyors. I have learned to design, develop and execute menus, quality control, and seasonal specials. I enjoy sharing knowledge and encouraging development of others to achieve specific team goals. Most impotently, I refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. CAREER HIGHLIGHTS Assistant General Manager Panera Bread Everett, Burlington, Dedham, Needham and Waktham MA 2010 - Present At Panera I hold my guests as the highest priority, treating them with respect. I empower my team to satisfy guest needs and resolve issues. Providing leadership to my team to ensure that the communications towards my guests are clear, orders are accurate and served with the best quality food and drinks. I ensure guest needs with speed goals set by Panera standards and meet them throughout each shift that I am responsible for at my bakery cafe. Focusing on effective team methods and ensuring the restaurant meets food safety, sanitation and cleanliness standards. I believe in planning, identifying, communicating and delegating appropriate responsibilities to my team to ensure smooth flow of operations. At Panera we focus on our culture values and concept essences. General Manager Dunkin Donuts Newton, Bedford MA 2004 - 2010 I have worked as a manager in three Dunkin Donuts stores including drive thru, and took my job very seriously. I am very good with managing employees as well as growing a loyal bond with all my guests. I know my strength and ability to be a good leader towards my team and work very well under stress. I am also told that I have a great sense of urgency in a difficult situations, which I take great pride in. My Responsibilities as a store manager were running a good clean restaurant. Customer service, payroll, food cost, inventory, training team members, scheduling. Handling money and most importantly keeping the restaurant within their correct standards for food and safety required by the Dunkin corporation. Auto Tech Sullivan Tire Burlington, Bedford MA 2000 - 2004 My responsibilities at Sullivan Tire were to fix domestic and foreign motor vehicles. I was responsible for customer service, answering customer questions including dealing with customer complaints and there concerns. Front Desk Manager Bedford Motel Bedford MA 1998 - 2004 My duties at the motel were to take care of the property that included housekeeping, maintenance, landscaping, payroll, inventory and most important, customer service.

Highlights:

• Balance
• Communication Skills
• Complaints
• English Language
• Hindi Language
• Housekeeping
• Information Technology
• Internet
• Inventory
• Landscaping