SUMMARY Insurance professional with extensive experience in adjudicating claims for both individual and group policies. Claims handling involved a variety of products including: Life, AD, Disability, Credit Insurance, HIP, Med Supp, etc. Highly adaptable, strong interpersonal skills, demonstrated abilities in working closely with claimants, attorneys and regulatory agencies to resolve complex issues and complaints. Expertise in interpreting contract language and providing verbal and written communication to a variety of customers. Detailed Oriented Problem Solving Skills Adaptable Customer Service

Highlights:

• Compliance
• Insurance
• Benefits
• Complaints
• Customer Service
• Microsoft
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Problem Solving
• investigator