PROFESSIONAL SUMMARY_______________________________ Accomplished retail leader with a proven track record of increasing profits and reducing costs by effectively managing expenses, inventory and transforming customer service standards. Able to manage and lead teams, coach, give feedback, build morale, and roll out initiatives. Passionate about employee development.

Highlights:

• customer service skills
• Sales
• Flooring
• Leadership
• Recruiting
• Security
• Inventory
• Merchandising
• Complaints
• sales
• retail
• manager
• customer service
• Problem solving
• Team building
• Coaching and development
• Critical thinking
• Metric analysis