QUALIFICATIONS:* * National Management of Sales, Collections, Purchasing, Financial Forecasting, Profit & Loss, Budgeting, Hiring, Training, Lease Negotiations, Contract Negotiations, Union Negotiations, Site Selection, Business Development, Marketing, Construction Management, Construction Estimating, Bid Preparation & Submittal, Concrete Project Management, Concrete General Management, Infrastructure Project Management, Concrete Management and Fine Dining [1140 * Managed all phases of operations including, new store opening, marketing, staffing, training and development, purchasing, merchandising, sales, collections and financial Development. * Supervised and managed sales staff resulting in substantial sales increases. To customer count of 160 with 200 agreements as of 3-2-2013. Store opened on December 7, 2012. * Responsible for producing 2 people rated in the top 20 in the entire company, both of which have had no prior experience in the industry at all. * 22 New Customers, 30 new agreements, $2200 in GAP was my production in my last week of work. The rest of the district had numbers like 10 new customers, $700 in GAP. This beats another new store which had opened in October, 2012, and got to experience the entire 4th quarter of last year to include such opportunities as Black Friday and other holiday shopping surges. * I gained 50 customers in February and around $5000 in GAP while most others lost big #s and were down thousands in GAP. * Collections/Non-renewals for 3-4-2013, Monday morning was a count of 10, all of which were committed for payment within the current week. Closing this Saturday of 0 % delinquency. customer store] assignment was collections I closed out at 2.18% down from 5.9% the previous cycle through payments not returns. I helped this store GM and CAM assignment was to be a presence in both collections and sales. I held a customer appreciation party which gained over 20 customers that day sending the store comfortably over the 800 customer mark returned a $2500 RV account which was going to be written off the next day the GM and CAM both were unable to handle that account. Since me leaving that store customer count has gone from 822 down to below 794. assignment was sales. Aaron's front door was 60' from the RAC door. I was such a sales presence the DM from RAC had to make a visit to see who the Aaron's guy was that was absorbing the demographic he had once enjoyed as his own. I had built such excitement in the store that a letter was written from the RM to the existing sales MGR to emulate Don Santoro's look sound and feel or find another job as the store's sales soared due to my presence and the new atmosphere. [35000 Brazilians dominated that community]. The Resume of Donald N. Santoro Sr. Same was sold while I was out on major back surgery

Highlights:

• Merchandising
• Training
• Purchasing
• Sales
• Annuity
• Cash Flow
• Delinquent Accounts
• Financial
• Financial Analysis
• Financial Services
• accounting
• cpa
• finance
• audit
• tax
• manufacturing
• gaap
• excel
• accountant
• controller
• Banking
• HELOC
• Relationship Banker
• Ethics in Banking Teacher
• Mentor
• Trainer
• CEO LEADERSHIP AWARD
• BRANCH MANAGEMENT
• Top Performer
• Customer First
• BIC (Best Interest Contract)
• Advancement
• Money Market
• Economist
• Credit Card
• Loan Application
• Underwriter
• Senior Finance Services Representative
• The Fed
• Financial Budget