Management professional, respected for leadership and communication skills,building focused teams. Strong ability to fluidly interconnect senior level executives,internal teams, third parties and customers. Excellent customer service and relationship building and recognizing award winning service.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	5/2006 - Present
Screen Actors Guild	(Confidential)	5/2004 - 3/2005
KB Home	(Confidential)	11/1998 - 9/2003

SCHOOL	MAJOR	YEAR	DEGREE
James Monroe High	General	1969	High School/GED Degree

Highlights:

I was the VP of a new bank branch and built it from zero to $46 million in less then 5 years, with exceptional customer service and management for 8 years. Working on behalf of the CEO for a large home builder, handled customer complaints and taking the customer satisfaction from 75% to 95% in 3 years with 21 divisions. Created the employee recognition program which was a huge success and recognized outstanding service for a job well done to 4000 employees.

Companies I like:

Cedars Sinai Medical, UCLA, Boeing, Northrup, , DHL, Wyle Lab, Cryobank

Organizational Process Design
Design Organizational Process
Technology Solutions
Sales Support
Leadership

• Director of Client Relations
• Operations Manager
• Administrative Officer
• Public Relations

Set-up new office and policies and procedures for maximum efficiency. Established brand awareness in a new business environment.