Description
Qualifications Information Technology Infrastructure Library (ITIL) Service Management framework qualified, particularly Release Management and Problem Management. Proficient with Microsoft Windows 7/10 and MS Server 2003/2007, UNIX and Open VMS operating systems full MS Office suite, MS Project and MS Visio applications Voice over IP telephony, including video teleconferencing, and network monitoring. Six Sigma process improvement process trained. Major Accomplishments * Led Defense Intelligence Agency migration to new US Southern Command headquarters. Organized security, personnel and logistic aspects of a 69-member team move coordinated IT Facilities Management of systems supporting 1200+ users to single, consolidated Datacenter. * Developed and executed $45M multi-year effort for Secret Collateral MIS Program Office on schedule. Created the first enterprise-level Secret Internet Protocol Service Asset for NRO. * Implemented updated Process to allow for security updates to be deployed in 21 days versus 3 months for 16,000+ workstations by developing new program for Information Assurance Vulnerability Alerts to meet stringent United States Cyber Command requirements.