Summary Results driven Assistant General Manager who effectively executes process changes to improve operational efficiency. Diverse background in management, sales and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. High energy and extremely self-motivated. Accomplishments Management * Increased production 500% within 1 year Customer Service * Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Database Maintenance * Assisted in the managing of the company database and verified, edited and modified customer information.

Highlights:

• Sales
• Customer Service
• Management
• Publishing
• Project Management
• Scheduling
• Data Entry
• Inventory
• Payroll
• Purchasing
• manufacturing
• production
• "project management"
• reliability