Description
SUMMARY Professional with a reputation for managing details with accuracy and precision to provide a quality experience. Builds rapport and trust with internal staff from entry level to executive level and external customers by initiating and maintaining regular communication. In-depth experience in training development and delivery. * 20 years of mortgage experience including origination, processing and underwriting * Extensive knowledge in mortgage documentation, disclosures and regulations * 10 years of Corporate and Technical training experience * High producer with attention to quality * Strong commitment to customer service and satisfaction * Excellent time management skills * Strong organizational and leadership skills * Highly adaptable team player * Superior verbal and written communication skills Detail-oriented outlook, coupled with ability to plan ahead and meet deadlines on time. Thrives in a challenging, fast paced work environment. Effective and efficient team player who can motivate others to excellence. I expect no more from others than what I expect from myself. Corporate Education Strategic Planning Customer Relationship Management Analytical Strong Written and Verbal Communication Skills Excellent Interpersonal, Collaborative and Team-Building Skills
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