PROFILE: Operations support professional with multiple management skills in various industries, well versed in all aspects of Cosmetology, Esthetics and Massage Therapy. Fitness industry, construction, aggregate cargo and tourism. Up to date knowledge of Spa and wellness industry trends with the ability to translate those trends into strategic and tactical initiatives. Training for groups and individuals, including full program planning for maximum revenue generation and profitability. Strong organizational and creative skills, necessary for retail/inventory scheduling, personal and promotional management. Oversee proper functions of physical plant and Housekeeping Department. Seminars, marketing, budget presentations, staff performance evaluation reviews create protocols, training staff, and vendor's relation. Knowledge of scheduling system Resort Suits. Computer knowledge with experience in Windows, power point Excel. Well versed in all major cosmetic brands Babor, Thalgo, L'athene, Pevonia, Intraceuticals Oxygen Therapy European body treatments. Oriental body treatments. Professional and exceptional communication and customer service skills fluent in English and Spanish. Team building oriented with the ability to acquire and secure customer satisfaction and repeat business.

Highlights:

• Marketing Management
• Therapy
• Construction
• Customer Service
• sales
• manager
• customer service
• retail