SUMMARY Experience: More than 35 years combined professional experience in administrative and management support, customer service, and finance. My experience includes providing simultaneous management support to two Vice Presidents as well as total team support to the Foreign Program Management Office under a government contract. I have a diverse history of providing customer service excellence and have the proven ability to research, question and obtain pertinent information to solve management, employee, customer and operational issues. Administrative Function/Management Support: Managed multiple calendars and schedules for senior level executives. Provided total support to marketing and finance departments including administrative, sales assistance, and maintenance of marketing databases. Customer Management: Interfaced with outside contacts and customers. Maintained customer databases in ACT and Lender Office. Prepared mailings to current and potential customers. Dues/assessments fees management and collection. Maintaining marketing databases. Provided excellent customer service and advice to existing and prospective clients to enhance their financial situation. More than 35 years combined professional experience in administrative and management support customer service and finance. My experience includes providing simultaneous management support to two Vice Presidents as well as total team support to the Foreign Program Management Office under a government contract. I have a diverse history of providing customer service excellence and have the proven ability to research question and obtain pertinent information to solve management employee customer and operational issues.

Highlights:

• Networking
• Real Estate
• Administrative Assistant
• Management
• Assessments
• Database
• Email
• Microsoft
• Microsoft Office
• Sales
• customer service representative