Description
SUMMARY OF QUALIFICATION Over 25 years combined experience in fleet management personnel training and motivation with customer service, ingenuity, high-end mechanical skill on all makes and models including but not limited to heavy duty diesel truck, and CDL Transportation Acquired a professional level of administrative operations and client relations expertise via a combination of formal education, continued training and years of practical hands-on experience Worked with an extensive clientele base, consisting of return business as well as new referrals, by developing and excellent rapport with the clients, providing personal attention to their needs and ensuring their satisfaction however possible. Highly familiar with diagnosing and repairing all types of mechanical issues including but not limited to, cars, trucks, mechanic shop's and cement shop's work equipment and tractors Communicated extremely well with all individuals from entry level staff and peers to senior level management and clients, often acting as liaison between all persons involved along with diffusing volatile situations by utilizing diplomacy and tact.
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