Description
SUMMARY A detail-oriented and technologically proficient IT Service Management Engineer with broad experience in wide-area networks, data centers to desktop computers, end-user support, project management, multicountry and multisite projects, project portfolio management, and training and development. Additional proven capabilities include the implementation of processes, enterprise environments, and ITIL maintenance and development. Leverages interpersonal and problem-solving skills to deliver forward-thinking presentations for collaborations with all levels of an organization and vendor relations. A results-driven leader who enables a company to exceed goals.
Accomplishments
Highlights:
Keywords
