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Imane J

Customer Service Representative - 10 Years of Experience - Near 78717

Occupation:

Customer Service Representative

Location:

Austin, TX

Education Level:

Associate

Will Relocate:

YES

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SUMMARY Self-motivated service-focused professional seeking to leverage significant experience and education in a client facing role. Detail-oriented and organized individual who exemplifies professionalism, and an ability to manage multiple projects and tasks at any given moment. Highlighted leadership qualities and the ability to work with individuals from varying backgrounds, while promoting team values. Driven partner eager for professional growth, increased responsibility, and the opportunity to apply extensive experience in a challenging environment. HIGHLIGHTS OF QUALIFICATIONS * Skilled problem-solver able to communicate with users at all levels of technical proficiency. * Excellent communication skills demonstrated by ability to work with people of diverse backgrounds. * Resourceful, committed, versatile and adaptable. * Demonstrated ability to quickly diffuse heated customer situations * Supported other team members and facilitated in creating a stress reduced atmosphere * Excellent troubleshooting and logical problem solving skills * Creative ability to solve unusual or difficult problems when logical methods have failed * Demonstrated ability to meet deadlines, and set priorities

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