Description
SUMMARY Operations manager and business consultant with more than 20+ years of experience, specializing in the restaurant and food service industry. Proven record of excellence in operations and service while upholding culinary standards. Analytical and critical thinker, able to turn around poor performing businesses by understanding the market and competition and rebuilding with high performing teams. Dedicated, dependable and reliable, equally able to resolve simple and complex issues and challenges. ACCOMPLISHMENTS Established the business as a community partner, reversing a negative view of the operation and securing strategic partnerships to build the business. Turn around specialist for chain restaurant, transferred to 13 different locations to troubleshoot and restore businesses to profitability. Multi-unit general manager reversing poor sales and achieving up to a 40% increase in revenue and profit for five different restaurants. Restaurant consultant for fine dining establishment coordinating design and programming space with architects and implementing effective systems to control quality, inventory, and cost.