Occupation:Customer Service Representative |
Location:Orem, UT |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
PROFILE: More than 9 years successful experience in Customer Service/Sales working for different companies supporting varied products as well as selling. Products include: CD collections, diet supplements, information publications. Represented Corporate Platinum services for American Express. Interfaced and appeased dissatisfied customers seeking clarifications and explanations pertaining to various products and services. 100% Outbound cold calling sales of home and family entertainment videos. Referred lead capture on successful sales and customer satisfaction. Represented Great Call, a company which provides simple, easy-to-use cell phones for the elderly. Worked as a Full-Time Customer Service Representative, as well as a Full-Time Operator. CAREER HIGHLIGHTS Achievements: Made President's Club on January 27, 2011 for maintaining exceptional customer service and high production standards. Also was awarded a Loyalty Award on March 2, 2011 for years of dedicated service with Dialogue Marketing Top Sales Representative June 2001 - Main Bank Top Sales Representative March 2002-American Express Corporate Platinum Project with Convergys Corporation
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