HIGHLIGHTS OF QUALIFICATIONS Seasoned, focused, Strategic Account Manager with Agile experience and more than 15 years of experience delivering large-scale projects and cross continental teams for world-class clients including Wells Fargo, AXA-Equitable, ACS, ClearWire, MasterCard, IBM, Johnson and Johnson and G.E. Financial Assurance. * Coached customers to be solution experts and implement education strategies to train their teams throughout the client life-cycle * Experienced in Agile implementation methodologies. Scrum Master Certified * Experienced in multiple project delivery methodologies with heavy experience in SaaS Cloud Based Software Implementations * Developed high levels of customer engagement and satisfaction with a focus on customer loyalty * Partnered with cross-functional teams to translate business needs and product requirements into new solutions for customers * Can identify common challenges and proactively drive effective solutions PROFESSIONAL/PROJECT EXPERIENCE Clear Capital April 2015 - Current Strategic Account Manager

Highlights:

• Management
• Project Management
• Project Manager
• Siebel
• Software
• Agile
• Documentation
• Program Manager
• Account Management
• Account Manager