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colette m

Telecomm Specialist - 13 Years of Experience - Near 44089

Occupation:

Telecomm Specialist

Education Level:

Associate

Will Relocate:

YES

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VOICE - Installed multiple sites and upgraded to Cisco Call Manager and Unity messaging in a hosted VoIP environment (4 Hospitals, 30 Sites), Lorain, Oberlin Tiffin, Willard, OH (plus OH satellite locations) - Maintained a Nortel 81, system in a hosted VoIP environment - Maintain existing legacy, key system and upgrade to VoIP environment - Planned and assisted on various installations VoIP to a total Unified Communications strategy - Manage daily operations of VoIP and Unified Communications: Repairs, Installs, Troubleshooting - Spearhead sites Go Live and coordinate with Users work closely with Vendor for installs / continued support DATA - Experienced in cabling and standards, installations and implementation - Designed and built multiple Data Centers to support VoIP and other Hospital Applications - Installation of Metro-Ethernet to various sites and coordination of turn up of Data Centers - Adtran Internetworking and Solutions VIDEO - Assisted with installation of Cisco Telepresence and support multiple Units PROJECT MANAGEMENT - Built Willard Hospital replacement system and assisted with Roll-Out and Support VoIP environment as part of Project Management Team - Implementation and build out of Call Center for Pre-Service Center - Building and Design for Regional dialing, routing and upgrading Region to VoIP - Built hundreds of voice and data systems for Hospital Systems - Consult Oberlin College and assist with converting campus to a Hosted VoIP solution - Collaborate and assist College Architects and IT with construction and renovations on a campus

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COMPANY POSITION HELD DATES WORKED

Cpe Engineer Frontier Communications Oberlin College 1/2014 - 1/2018
(Confidential) Call Pilot / - Present
(Confidential) Field Engineer / - Present
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