Description
Summary of Qualifications Dedicated Customer Service Representative motivated to maintain Customer satisfaction and contribute to company success. Proven ability to establish rapport with clients, reliable and driven with strong time management and prioritization abilities Hands-on experience in reviewing, updating or making changes to customer accounts. Highly skilled in providing information regarding products and services of the company. Able to handle returns and complaints effectively. Demonstrated ability to record details of client contacts and service history. Proven ability to determine answers and solutions quickly. Special talent for handling irate and angry customers
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