With four years as a member of the United States Navy and two years as a team lead Culinary Arts was my passion. Upon returning to civilian life sought and successful obtained an Associate in Culinary Arts. As a proven leader with sharp focus on all aspects of Navy leadership aligned said leadership to Exemplary Banquet Customer Service while balancing the staffing needs and exceeding company sales goals. Responsible for all aspects of banquet servicing inclusive of staffing requirements. * Overall accountability for managing register receipt counts and bank deposits. * Successfully reduced inventory cost by over 25% through evaluating and streamlining vendor selection process. * Raised gross sales by 20% while maintaining high standards of food and beverage quality. * While demonstrating excellent time management has the ability to handle multiple tasks simultaneously. * Maintain employees files and human resource reporting Completed and processed all new hire paperwork * Validated and reported work hours sick leave and vacation time. Recruiting hiring and development of quality staff to ensure catering goals and objectives are attained. * Training of catering staff including proper food handing storage and preparation of food and menu items. * Extends training of staff beyond Culinary tasks and strives for a team that is flexible adaptable and teamwork focused. * Actively ensured all staff properly maintained sanitation standards in compliance with the board of Health codes. * Accountable for providing excellent Customer Service to all Banquet Customers for private parties or special events. * Possess exemplary communication skills allowing for excellent customer service. * Accurately addressed complaints and adequately resolved perceived problems with Customers. * A keen ability to hold staff accountable for excellent customer service while addressing any issues or complaints relative to staffing. Responsible for all aspects of purchase or sale of client's property. * leading expert in the Massachusetts housing market it was imperative to comply with the state real estate laws while providing excellent customer service. * Assistance with all aspect of real estate inclusive of Home search home inspection mortgage broker search and finalizing the sale/purchase for clients.

Highlights:

• Bank Deposits
• Complaints
• Deposits
• Inventory
• Management
• Real Estate
• Recruiting
• Team Lead