SUMMARY Exceptional knowledge in Customer Services expectations and procedures. Background in developing streamlining processes, enhancing efficiency and cost control. Highly organized and very team-oriented. Ability to quickly identify and resolve problems. Strong communication and interpersonal skills, which result in effective interaction with individuals at all levels.

Highlights:

• Management
• Deposits
• Disaster Recovery
• Information Security
• Policies and Procedures
• Quality Assurance
• Security
• Services
• Test
• Asynchronous Transfer Mode (ATM)