Career Focus Highly enthusiastic professional with diverse background in medical scheduling and customer service. Extensive track record that's reliable and proficient in a demanding fast paced environment. Proven ability to establish a rapport with patients/clients. Motivated to maintain customer satisfaction and contribute to company's success. Core Qualifications * Excellent skills in maintaining patient files and appointment schedules * Outstanding customer service and interpersonal skills * High ability to respond to patient inquiries and resolve patient issues * Sound abilities with MS Office applications, including Access and Word Summary of Qualifications * Exceptional ability to stay attentive when dealing with customers * Clear communication skills aimed at understanding customers' needs and providing corresponding services * Analytic thinking aimed at resolving customers' issues in a proactive manner * Detail-oriented and efficient in providing customer service in adverse situations

Highlights:

• Services
• Applications
• Communication Skills
• Customer Service
• Front Office
• Insurance
• Medical
• Microsoft Access
• Microsoft Office
• Microsoft Word
• scheduler