Description
Summary of Qualifications Highly qualified and results-driven technical support/computer technician with 10+ years of experience managing many facets of systems administration, computer networks, installations, troubleshooting, and repair operations. Adept at collaborating with all levels of personnel and management to achieve business and technical solutions while demonstrating diverse knowledge of electronics and test equipment. Currently seeking a Computer Technician position by demonstrating the following key strengths: * Network/Technical Support * Software Configuration * System Installation/Repair * Problem Analysis/Diagnosis * Process Improvement * Printer/Network Engineering * Troubleshooting/Repair * Information/Facility Security * Server Setup/Administration * Information Technology * Team Collaboration/Leadership * Customer Relations/Support * Issue Tracking/Resolution * Hardware Maintenance * Software Upgrades
Accomplishments
Highlights:
Keywords
- Call Center
- Support
- Technical Support
- Configure
- D.O.D.
- Desk Top Support
- Desktop Computer
- Electronics
- Engineering
- FACETS
- software
- html
- Networking
- WAN/LAN
- MCP Certified
- CompTIA Security + Certified
- Active Security Clearance: Secret
- Hardware and Software
- Remote software and support: DAMEWARE, BOMGAR (Certified)
