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Eileen B

Quality Assurance Specialist - 14 Years of Experience - Near 30188

Occupation:

Quality Assurance Specialist

Location:

Woodstock, GA

Education Level:

Some College Units Completed

Will Relocate:

YES

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Professional Summary Overall 10 years of experience as a Quality Assurance professional. Proficient in most applications as well as back-end functionality. Experience in analyzing business specification documents, developing test plans, and defining test cases. Expertise in Defect Tracking and Bug Reporting Tools such as Jira. Experience in Validation, Acceptance, Conformance, Compatibility, Functional, Unit, Integration, Regression, and performance testing. Excellent oral and written communication skills with strong problem solving skills and a result oriented attitude. I have keen attention to detail and the ability to function in a stressful environment. Strong ability to build relationships with internal resources in order to garner feedback for improvement, to learn process, and operation of other departments. Professional Summary RouteMatch Software-Atlanta GA Quality Assurance Engineer -10/02/2007 - Present * Work closely with Development team, Documentation, Product Management and QA teams as well as Stakeholders to ensure stability of product. * Strongly involved in creating detailed test plans test cases and test scenarios for different application modules according to functional requirements and business specifications. * Communicate with developers through all phases of testing to prioritize bug resolution. * Responsible for defect tracking, defect reporting, target releases and defect reproducing via JIRA * Assisted Project Managers by setting up clients specific environment to ensure software works and assisted with onsite visit to help ensure go lives are successful * Identify, analyze, and document defects utilizing Team Foundation Server as defect tracking system. * Tested applications compatibility on different platforms, browser versions (IE, Firefox, and Chrome) and Mobile Devices (iOS, Android, Windows Phone) * Lead and assigned project to team members * Identified and collected data from required document to identity the best data to test * Collaborated with different department to ensure project deadline are met. * Setup test environments simulating client information for accurate testing and configuring actual client database in preparation for clients go live. * Kept tract of testing results for each version in order to recommend best version to deploy. * Trained my team on new features and enhancements. * Worked with support team to get feedback of current issue and defects so it can be added to our documentation. * Schedule regular meeting with Documentation department to ensure new feature and enhancement were added to the user manuals. * Accompanied Project Mangers on some project to ensure successful go-live.

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