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SHANIDA H

Field Technician - 20 Years of Experience - Near 20735

Occupation:

Field Technician

Location:

Clinton, MD

Education Level:

High School/GED

Will Relocate:

YES

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Team-oriented and self-directed Field Technician looking for an opportunity to tackle and resolve problems to ensure minimal service disruption and impact to customers Extensive experience in cellular, cable and telephone system maintenance. Customer service and relationship building experience with ability to successfully interact with upper management. CANDIDATE PROFILE * Recent experience troubleshooting and maintaining CDMA/LTE /E911/drive testing/9927/9928 mmbts * RF radio installation and repair Alcatel-Lucent/Nokia 2.5 tdd, 1900,800,65,25 mhz radios * Alcatel-Lucent /Nokia equipment enode-b, eccm, bcem and 7705 sar-f and sar-8 router-software and script installation and repair * Troubleshoot multiple transport facilities, including T1, copper, fiber and DS3 * Install and repair of the Alcatel-Lucent/Nokia 7705 Sar F and Sar 8 router * Familiarity and use of Anritsu and JDSU * Basic understanding of circuit paths and designs * Troubleshoot AC and DC power systems pdus, rectifiers, control boards, battery cabinets. Alu/Eltek, Generators * Clearwire/Microwave experience 11ghz, 23ghz. Dragonwave, Ceragon installation and repair of scripts and modems. Samsung Smbs, rrh * Knowledge of MS Excel, Word, Outlook, including creating & editing documents * Quick & creative problem-solving skills allows for innovative solutions to reduce site downtime * Troubleshooting Distributed Antenna Systems and Bi-Directional Amplifiers - Field Technician II, Rightech/Ericsson/Sprint Rightech Inc., Washington, DC 4/29/2013 to 6/21/2017 * Contracted with Sprint/Ericsson to maintain LEGACY, CDMA and LTE networks * Field, RF and cellular site maintenance, including following detailed method of procedure (MOP) and practices to perform routine maintenance on all radio interference equipment * Read and interpret work orders explaining equipment failures to discuss and troubleshoot with equipment operators * Interpret the alarm conditions on the network to identify and implement repairs and restoration plans * Interact with suppliers, vendors, subcontractors and tower crews to build relationships, resolve outages and issues * Conduct operational diagnostic tests on systems and equipment to reinforce proper processes and remedy malfunctions * Asset management and inventory control * Disaster recovery CST 3 RCN Corporation, Washington 9/2005 to 3/2013 Performed low voltage wiring installations Installed NIC cards, routers and performed PC repair Set up wireless networks Use of hand tools, 28 ft ladders, working aloft * Responsibilities included installation, testing and repair of telephony, cable and VOIP services, including set top boxes, cable cords, Arris modems, and wireless routers using Trilithic and Sidekick meters to test product performance * I &R Tech Verizon Communications, Landover, MD 4/1998 to 4/2003 Performed low voltage wiring installation, aerial lines, rj45 jacks * Installation and repair of telephone wires for residential and commercial customers Customer service and sales Use of hand tools, 28ft ladder, 6 ft ladder Color code knowledge

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