SUMMARY OF QUALIFICATIONS: An accomplished Information Technology professional with over 25 years of comprehensive experience in a multi-site, multi-host, networked environment. Knowledgeable in a variety of technical platforms and methodologies. A highly motivated individual with the ability to work effectively under pressure in a fast-paced environment. Able to adapt easily to new concepts and responsibilities. Excellent sense of teamwork and leadership to get results by instilling commitment, trust, fairness and loyalty. Experience in: * Project Management Customer Service Change Management Disaster Recovery Planning Continuous Improvement Team Management Incident Management ITIL Staff Management & Development * Business Continuity Planning ServiceNow * Data Center Operations

Highlights:

• Planning
• Change Management
• Itil
• Management
• Microsoft Change Management
• MRP
• Test
• Sungard
• Business Continuity Planning
• Computer Operations