SUMMARY & ACHIEVEMENTS I am an experienced liaison between multiple support groups/departments within an organization. I have established multiple helpdesks. Led multiple projects from beginning to the end of its Life Cycle, groups of various people from Vendors to Consultants to Developers/Engineers. My experience has been proven and considered me a valued asset to my company.

Highlights:

• Management
• Security
• Assessments
• Help Desk
• Its
• Servers
• Asset Management
• Distribution
• Documentation
• Generate Reports
• technology
• call center