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Cecilia D

Customer Service Representative - 15 Years of Experience - Near 76705

Occupation:

Database Administrator

Education Level:

Associate

Will Relocate:

YES

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ACCOMPLISHMENTS Valued contributor that can perform confidently and effectively under pressure and loves a good challenge, Committed to quality in every task personal interaction with coworkers and high level of service to the company and customer are essential. Enthusiastic in learning new concepts and technical skills. * Customer-Service focused most of my life, troubleshoot and solve problems * ex: Sent out on a Temp. job to do office work, but instead helped him set up his computer to do the work. Then he didn't need an extra person. All he needed was a Mechanic for his small shop. He was appreciative and thanked me. * 20 years of office management/Customer Service/Admin. in the Information Technology. * In 1996, set up my bosses office with his first computer, running Windows 95 - with QuickBooks - Spreadsheets to manage his customers information, billing information and financial accounts - MinuteMan Exterminating in Waco. * As a Volunteer at the Animal shelter here in Waco, I worked with the animals. After a while, they moved me to the office where they needed my help with Computer information, Client information, Customer Service, help with the animals in the office - catch and release. * Worked with animals most of my life - various animals from small to large. * Volunteer at the Lometa Auction Barn in the Mid 1970's

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