PROFESSIONAL SUMMARY Highly motivated Microsoft certified professional with experience in IT asset management, infrastructure maintenance and troubleshooting of voice, data, PC and operating systems. Additional significant experience in public speaking, project management, customer service and leadership training. TRANSFERABLE SKILLS * Project Management * Windows deployment and configuration * Vendor Relations * Microsoft Server 2008 and 2008 R2 * End User Training * Knowledge of Branch Cache: Hosted cache and * Consulting and Coaching Distributed Cache mode * Management Problem Solving * Active Directory Domain Services, Group * Conflict Resolution Policy * Public Speaking * TCP/IP and tunneling protocols * Remote Desktop, Remote Assistance VPN * Networking, DNS, DHCP, and VPN connection and Direct Access Fundamentals * Add/modify software/hardware * VM Workstation and Player * Back-up and Recovery * Knowledge of Web Services and IIS * Windows Deployment, USMT, WET and Migration

Highlights:

• Pc
• Personal Computer
• Documentation
• Email
• Local Area Network
• Wide Area Network
• Voice
• Coaching
• Desk Top Support
• Desktop Computer
• software
• project coordinatoor
• training
• conflict resloution