Description
PROFESSIONAL SUMMARY Motivated, information technology professional with a successful 17-year track record of bringing company networks up to standard and maintained at a 99.999% up time. In past positions, successfully managed network and field support teams with total of over 600 end users. Core Compentencies and Skills * Network Management * Proactive/Critical Thinking * HP Certified * Government Contract Compliance * Dell Certified * SLA and Service Delivery Management * Symantec and McAfee Certified * Help Desk Management/Support * ITIL Certified * Network backup and data restore * A+ Certified * Metadata mining * MS Exchange Server * Asset management * Data Center Management * Maximo and Remedy Trouble Ticket Software * Excellent Issue Resolution Skills * HDI Support Center Analyst Certified * Business Continuity Management
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Independent Contractor | 1/2017 - Present |
| Montgomery College | Jacobs Technology It Contractor | 8/2016 - 6/2017 |
| Field Solutions Contracting Company | Independent Contractor | 1/2013 - 1/2016 |
| Bae Systems | Network Engineer/Site Support Lead/Data Center Manager Rockville Site | 1/2006 - 1/2013 |
| Quality Technologies (Q Tech) / Dynamic Research (Drc) | Senior Network Security Engineer (Contractor Supporting Bethesda Navy Hospital) | 1/2003 - 1/2006 |
Accomplishments
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