SUMMARY More than 10 years' experience in training development and delivery, motivation and team building/leadership, general and technical project management, product marketing and management, negotiation, and mediation. QUALIFICATIONS * * Profitability * Merchandising * Customer Relations * Management * Driving Sales * Customer Relations Maintained contact and followed up on problems that required special handling * Provided marketing support by advertising samples for special promotions * Researched and responded to customer inquiries and explained products * Assisted customers in finding what they wanted while promoting merchandise Stocked shelves marked price tags took inventory and created interesting window displays * Oversaw and directed front end operations within the store as well as loading other departments and ensuring store conditions were top quality. * Considerately arranged merchandise and ordered product while ensuring that displays were organized and appealing to the consumer. * Personally hired and guided new employees resulting in increase in customer gratification and sales. * Used targeted marketing techniques to sell specific brands to stores throughout the Phoenix metropolitan area. * Established relationships with new cliental and utilized my wine and spirits knowledge to assist them with choosing the best brands for them on a continuous basis. * Managed the account and sales from Fry's Food and Drug Stores corporate office.

Highlights:

• Sales
• Advertising
• Inventory
• Leadership
• Management
• Marketing Management
• Marketing Support
• Merchandising
• Product Marketing
• Project Management