PROFESSIONAL SUMMARY Technical Customer Service Specialist with the capacity to quickly learn and synthesize new networking technologies. Service Activation Tech with technical and troubleshooting repair expertise. Team player who is flexible, reliable and adaptable to dynamic environments. Detail-oriented Service Activation Tech with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical issues with ease and patience. Computer proficient.

Highlights:

• Circuit Design
• Configure
• Routers
• Support
• Switches
• Technical Support
• Voice
• Policies and Procedures
• Communication Skills
• Customer Service