Description
Professional Summary Twenty years successful customer service management experience within the automotive industry: proven track record meeting challenges and a myriad of problems. Extensive knowledge of automotive warranty policies and procedures. Decisive hands-on manager with an interactive management style able to lead several service teams and administrative staff. Ability to motivate employees' performance levels and develop rapport with diverse audiences: excellent employee relations. Developed excellent product and service knowledge throughout career
Accomplishments
Highlights:
Keywords
