SUMMARY A superb Operations Supervisor that excels at building teams and enforcing a high level of quality in products and services. Specializes in instilling a sense of teamwork and directly motivating subordinates to reach their full potential. A dynamic leader that believes in building and maintaining strong teams in order to reach goals and targets. ACCOMPLISHMENTS * Increased output/productivity at Kuehne + Nagel by 22 % by implementing team-building and one-on-one developmental exercises. * Spearheaded an employee engagement program, resulting in a 41% decrease in annual employee turnover at UPS. * Grew revenue by 17% in the first year at Kuehne + Nagel by creating a practice called the "DN split initiative."

Highlights:

• Budgeting
• Operating Budget
• Process Improvements
• Leadership
• Quality
• Quality Assurance
• SAP
• Services
• Teamwork
• supervisor