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ROBERT J. PAGLIARO 67 HARRISON STREET NUTLEY, NJ 07110 973-667-5203 DEAR HIRING MANAGER I HAVE MANY YEARS OF EXPERIENCE IN I.T. AS AN AS400 OPERATOR, OPERATIONS SUPERVISOR, AND OPERATIONS MANAGER. TRAINED AS COBOL PROGRAMMER. MANAGED DATA ENTRY STAFF OF 4 PEOPLE. I'VE LEARNED A LOT OF DIFFERENT SYSTEMS AND HOW TO WORK WITH OTHER DEPARTMENTS. I AM ALWAYS INTERESTED IN LEARNING NEW COMPUTER APPLICATIONS AND PROGRAMS. ALSO, I HAVE WORKED ON DISASTER RECOVERY AND CHANGE MANAGEMENT TEAMS. MANAGED DATA CENTER OPERATIONS. EXPERIENCED WITH HMC. I HAVE TRAINED STAFF. I HAVE SUPPORTED MANY USERS WITH THEIR PROBLEMS. CREATED DOCUMENTATION INCLUDING PROCEDURES. I WAS RESPONSIBLE FOR BACKUPS AND RESTORES. SUPPORTED CALL MANAGEMENT. RESPONSIBLE FOR AS400 SOFTWARE AND HARDWARE CHANGES AND UPDATES. EXPERIENCED WITH MICROSOFT OFFICE APPLICATIONS. EXCEL, OUTLOOK, WORD. HIGHLY MOTIVATED. OPERATED INDEPENDENTLY AND COLLABORATIVELY. I FEEL THAT MY SKILLS AND EXPERIENCE ARE A GREAT FIT FOR THIS POSITION. THANK YOU FOR TAKING THE TIME TO READ MY RESUME'. I FEEL I CAN BE A GREAT HELP TO YOU AND YOUR GOALS. PLEASE FEEL FREE TO CONTACT ME TO ARRANGE AN INTERVIEW. I LOOK FORWARD TO LEARNING MORE ABOUT THIS OPPORTUNITY. SINCERELY, ROBERT J. PAGLIARO
