ACCOMPLISHMENTS Operations & Compliance * As a Manager (35+ directs) Co-Lead at Kaiser Foundation Hospital, effectively led Environmental Services team as we moved from a Level 1 team to a Level 4 approaching a Level 5 Team in one year successfully and consistently continue to meet Work Place Safety & Attendance Goals * While with Actus Lend Lease LLC, performed business operations process-flow analysis and improvement * JDEdwards accounting data review and re-classification of miscoded salary and expenses reporting to the CFO, SVP Construction, SVP Design & Tech Services and VP Operations * Through comprehensive knowledge of all 50 states' insurance licensing regulations, advised financial institutions and independent insurance brokers on continuing education courses * Systems testing, analysis, reporting and support to software programmers and web page designers in the development of an online an Learning Center and Commence database * Processed insurance and securities continuing education licensing documentation to all states PROJECT MANAGEMENT & DATA ANALYSIS * Successfully implemented the Qmatic waiting room/patient que system in two Lab Service Centers. Both installations were successfully completed on time and within scope * Successful rollout of MIR3, a broadcast system used to notify staff of open shifts. This eliminated Union grievances and questions about how open shift details were communicated and received by staff. * Developed numerous MS Access database (s): attendance tracking and communications for Lab Managers to effectively discuss attendance issues with staff National electronics training schedule * Assisted in reducing WPS injury numbers by consistent monitoring of open issues, data gathering and clear concise reporting to include PowerPoint presentations to Regional WPS group. * Data collections, analysis and reporting of Lab utilization to include standing orders and peak service times offering opportunities to the Director to determine appropriate staffing levels and improve processes. ADMINISTRATIVE & EXECUTIVE SUPPORT * Executive travel coordination both domestic and international * Aptitude to quickly grasp and perform distinct procurement processes * Meeting coordination including: scheduling, producing PowerPoint presentations using company branding and graphic guidelines, AV and LCD equipment setup, coordinating agendas, preparing meeting materials, meeting minutes, and maintaining meeting binders for regulatory compliance * Exceptional ability to manage HR activities recruitment/on-boarding/Workers Comp & compliance * IT/PC Staff Support - user account access, assistance with software/hardware troubleshooting of issues and questions ATTRIBUTES, SKILLS & VALUES ATTRIBUTES & SKILLS * Business Acumen * Strategic Planner * Diplomatic * Innovative * Mission Driven * Creative * Collaborative * Analytical * Operations Focused * Keen Listener * Contract Negotiation * Team Building/Relations VALUES * Honesty * Integrity * Trust * Fun * Authenticity * Diversity

Highlights:

• Services
• Business Acumen
• Business Operations
• Communications
• Compliance