Description
Summary Experience Communications Technician with over 16 years of experience in diversified technical knowledge. Qualification includes over eleven years of experience directly in the telecommunications and electronics field. Highly experienced in test and turn-up of MPLS, DS-1, Ds-3, SONET, DWDM rings as well as many telecommunication components. Maintained customer relationships by providing superior quality customer service. Providing direction to peers ensuring completion of multiple projects on time by utilizing appropriate procedures, maintaining the customer interface and prudent decision making. Completed multiple certification and educational programs including Certified in DMS-100, 200, 250, 500, SL- 100 (M1), Norstar PBX, Advanced Hardware testing and Translations. Certifications on SPM frames, DACCS, Tellabs, Titan 5500, and 532, Nortel OC-48, OC-192, Lucent SONET and DWDM, Cisco Optical Carriers. Acquired understanding of the structure or hierarchies for: TDM, SONET, LAN, Frame Relay, ALCATEL- LUCENT and ATM. Certification for Field Operations Technician II Switch/Network. Qualified to install, test, and turn-up DS1, DS3, SONET and DWDM communication equipment. Proficient knowledge of mechanical, electrical, electro-mechanical, fiber-optic and digital theory. Possess the ability to interpret and use electronic schematics and drawings and excelled in collaboration and solution resolution with team members and management with accumulated experience and technical knowledge of digital switches,
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