Professional Summary__________________________________________________ Extremely accomplished analyst with over 16 years' experience in the software development process, from development, implementing, migrating, overseeing, testing, and training with both internal employees and external clients. * Business Analyst for over ten years, supervising and leading over 50 projects from inception to implementation * Extremely well versed and experienced in training end-users in effective execution of developed software * Knowledgeable in Lean, Agile, and Waterfall Methodologies * Experienced in evaluating existing programs to determine feasibility * Led development teams in determining the needs of external clients * Served as an advocate for external clients in the development, implementation, and training processes and procedures

Highlights:

• Microsoft
• Microsoft Access
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Management
• Lotus
• Lotus Notes
• Software
• Training