SUMMARY OF TRANSPORATION EXPERIENCE Certilied Multi-Mode Operator Class A CDL Driver's License Received Certified Bus/Rail/High-Speed Line Operator Supervisory Labor Relations Experience Certified in RV, PCC, NHS, BUS Business Management Experience Certitied CPR and First Aid Instructor Supervisory and Training Experience CAREER HIGHLIGHTS & KEY COMPETENCIES ° 15 Years of Certilied Transportation Operations Experience operating buses, trains, and high-speed rails in large metropolitan cities and suburbs. Additional experience includes: o Operating high-speed rails for daily passengers in Norristown, Media and Sharon Hill, Pennsylvania. o Driving SEPTA's Route 15 Bus and Route 10 LRV and PCC trolleys. o Performing minor mechanical maintenance on commercial vehicles. ° 10 Years of Specialized Training Experience in supervisory customer service and maintenance training. includes o Overseeing training for new bus and rail operators in Pennsylvania as well as similar trainings in Virginia. o Participating in experiential and proven customer service and conflict resolution courses with an emphasis on communication courtesy cleanliness and convenience for transit passengers. o Performing continual education training to help bus and rail supervisors improve operations and performance by focusing on time management scheduling communication and diversity. 5 Years ° of Management Experience providing administrative budgeting and customer service experience. includes o Serving as an assistant crew manager and managing 12 employees on a daily basis. o Conducting employee performance reviews and completing employee evaluations. o Creating employee work schedules and tracking financial budgets for transportation projects. o Participating in transportation management training courses via SEPTA's Focus and Connect Program.

Highlights:

• Benefits
• Budgeting
• Business Management
• Cardiopulmonary resuscitation (CPR)
• Class A CDL
• Diversity
• First Aid
• Labor Relations
• Management
• Ruby on Rails