Professional Summary: Motivated, driven and result oriented with excellent interpersonal communication and relationship management skills. Intricately involved in business development, office design and web content for the marketing, servicing and retention of new patients. Experienced and goal-oriented administrator with a track record of consistently meeting and exceeding goals and objectives. Skilled at creating office systems, protocols and policies. Strongly adept in administrative organization, utilizing talent and resources with a clear understanding of Human Resource policies and procedures. Proficient in training staff on software and achieved significant results in promoting organizational growth and staff retention through creating standardization of all auxiliary functions. Bilingual: Spanish/English.

Highlights:

• Management
• Benefits
• Billing
• Document Management
• Insurance
• Managed Care
• Microsoft
• Patient Education
• Retention
• Scheduling