SUMMARY: Innovative, goal-oriented and self-motivated Senior Business Systems Analyst with proven ability to lead large scale project implementations across various systems and lines of business. Demonstrated experience in collaborating with business for process optimization and re-engineering. Confident, dedicated and recognized for being results-oriented with a proven track record of leading teams to deliver technology products and services. Skilled in systems analysis, data analysis, programming theory, production support, problem management, and information management. Hands on experience in SDLC, Waterfall and Agile methodologies, including business and functional requirements, solution design and architecture, use cases, test cases, and testing of web-based applications and portal technologies. Possess a unique blend of ability, knowledge, and personable nature to be the natural leader and bridge across Business units, Information Technology teams and Third-Party vendors. COMPENTENCIES: * Management, Leadership & Supervision Web Portal Technologies Business Systems Analysis Change Management Project Management Quality Management Production Support Continuous Process Improvement Solution Design Vendor Management

Highlights:

• Services
• Support
• Systems Analyst
• Integrate
• Management
• Test
• Test Plans
• Triage
• Help Desk
• Information Technology