To obtain a position where I can improve the internal and external customer experience while gaining the skills and knowledge necessary to move up within the company. PERSONAL STRENGTHS: Positive and dependable team player who displays excellent communication, interpersonal, problem solving, and analytical skills. Loyal, ethical, and hard working. Very independent and self-motivated. Readily adapts to change and quick to learn new functions. Able to multi-task while demonstrating strong commitment by exceeding goals and satisfaction drivers. SKILL STRENGTHS: Windows XP Account Research and Attention to Detail Creating Job Aides Microsoft Excel Account Corrections and Adjustments Creating Procedures Microsoft Word Interoffice Clearing Accounts Creating Spreadsheets Microsoft Outlook General Ledger Accounts Associate Training Power Point Chargebacks to Merchants Associate Motivation

Highlights:

• Fraud
• Financial
• Financial Services
• Services
• Credit Card
• Fraud Prevention
• General Ledger
• Consumer Lending
• Credit Cards
• Underwriter