Description
Summary Service oriented leader with a demonstrated ability to solve problems and improve the experience of both internal and external customers within a Fortune 500 company. Capable of supporting departments in a cross functional environment as well as customers needing direction or experiencing trouble by utilizing in-depth organizational knowledge, negotiating, training, communication, consulting and problem solving skills Customer Management Customer Service Project Management RFP Management Microsoft Office Sales Process Re-Engineering Professional Services Employee ROI Lanyon 2005 - Current
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