quality management customer service process improvement safety compliance and team leadership. abilities Extraordinary program management regulatory requirements cross-functional collaboration process optimization training and conflict resolution. Superior organization and problem-solving skills program documentation management and mitigation Anderson Managed critical client relationships of up to $3.5M revenue resolved escalated customer service and production issues Identified multiple process deficiencies developed ongoing procedures and created new practices reduce quality deficiencies and defects.

Highlights:

• Quality
• Quality Assurance
• Sales
• Recruiting
• Training
• Services
• Client Communications
• Communications
• Lead Generation
• Management