AND QUALIFICATIONS SUMMARY: My objective is to obtain a long term position that will allow me to use the skills and experience gained over the years in an administrative and team-playing customer service environment to contribute to the growth and success of my company by creating a greater sense of customer service using my excellent customer service skills and leadership. I embrace diversity and a positive attitude in a professional atmosphere. I'm eager to continually learn and go above and beyond to meet my organization's expectations. I am confident, reliable, organized and possess a positive attitude and good sense of humor. My professionalism and outstanding ability to communicate well with all levels of personnel and the general public has been proven to be an important asset for the type of duties I perform on a daily basis. I speak, read, write, translate and edit material written in both English and Spanish.

Highlights:

• Data Entry
• Management
• Monitoring
• Quality
• Quality Assurance
• Test
• Call Center
• Insurance
• Administrative Assistant
• Customer Service
• Translator