Description
SUMMARY Versatile, dedicated IT professional with 14 years experience in the field of Storage and Backups, looking for a position with a growing company. ACCOMPLISHMENTS Reduced Average incidents per day by 10% on both server and storage services by analyzing ticketing system data. Successfully planned and led multiple quarterly outages which encompassed full data center power off. Automated various tasks to enable future streamlining. Performed technical lead duties on multiple high visibility projects and completed ahead of schedule. Designed and implemented full backup environments at global sites. Developed SOP's for both storage and server services. Implemented new technologies into storage environment by implementing virtual file system appliances.
Accomplishments
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